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District Manager

District Manager

ID 
2017-2207
Job Location 
US-MA-New Bedford
Type 
Regular Full-Time
Company 
Caregiver Homes

More information about this job

Overview

Company Overview:

 

Caregiver Homes supports caregivers across the nation, making a promise that they will never be alone on their journey of caring for a loved one. Through its unique model of in-home care, known as Structured Family Caregiving, Caregiver Homes dedicates experienced care teams to work alongside caregivers and their families, offering guidance and support at every step. This innovative approach earned Caregiver Homes recognition as the first home and community-based organization to receive the National Committee for Quality Assurance’s (NCQA) highest level of Accreditation for Case Management. Caregiver Homes has been innovating in-home care since 2005 and currently serves thousands of caregivers throughout the nation.

 

Position Summary:

 

The District Manager (DM) is responsible for the general management of market operations including business development, program management, regulatory and corporate compliance, and hiring and supervision of key personnel. The DM partners with regional and corporate sales resources to develop and drive a market specific growth strategy.

 

The District Manager also represents the company to consumers, caregivers, referral sources, and the community. The DM creates and maintains a person-centered business culture that delivers quality, continuous improvement, employee and caregiver engagement, and high performance.

Responsibilities

 

 

  • Analyzes market conditions, competition, and prospective business opportunities to develop a market-specific sales and growth strategy in conjunction with corporate and regional sales and business development, clinical, and administrative resources.  Executes according to plan.
  • Develops and executes plans to achieve or exceed market financial goals. Prepares budgets; manages the profit and loss statement; forecasts revenue; identifies and evaluates trends, outcomes and options; analyzes variances; and initiates strategic and corrective plans of action in order to achieve targeted results.
  • Effectively organizes and manages market resources. Ensures goals and objectives are clearly understood and attainable.  Maintains open, multi-directional channels of communication with internal and external stakeholders.
  • Provides leadership by building talented, diverse, collaborative teams.  Follows through on commitments. Encourages and models teamwork and partnership throughout the organization. Creates and maintains an environment where employees can safely and effectively execute their responsibilities.
  • Recruits, selects and retains highly qualified staff. Trains, develops, coaches, mentors and counsels employees.   Assesses performance and regularly provides constructive, respectful feedback to foster development.  Works with employees to establish and achieve individual development objectives. Recognizes and rewards team and individual accomplishments. 
  • Responsible for the provision of services in the market. Oversees the clinical management team for the market.  Oversees and partners with clinical and compliance resources to achieve quality objectives through analysis of key indicators; effective design and execution of corrective and strategic action plans; identification and elimination of obstacles; training and development; continuous process improvement; and change management.
  • Continuously improves professional, technical and leadership knowledge and skills in multiple ways such as attending educational workshops, reading trade publications, and participating in professional societies and networks.  Keeps abreast of industry and community trends and changes.
  •  Travels (usually by automobile) within assigned geographic area.

Qualifications

 

  • Bachelor’s degree required, preferably in a health care or social services discipline.  Master’s degree preferred.

Skills/Knowledge Required:

  • Minimum of five (5) years of health care staff management including operational and profit and loss responsibility, with multi-site oversight in the assigned region.  Previous experience in marketing, business development, or other customer-facing role. 
  • Current industry knowledge of home health care or adult foster care services and the services provided to caregivers and consumers through an interdisciplinary team.  Valid drivers license required.