Seniorlink, Inc.

RN Team Lead

US-MA-East Boston
Regular Full-Time
Caregiver Homes

About Us

We are committed to pioneering solutions that bring care teams, family caregivers and patients together with technology to transform the caregiving experience. At Seniorlink, we stand with the Caregiver Nation, honoring caregivers and their families and ensuring they will never be alone on their daily journey of providing compassionate care. Seniorlink offers a full suite of care collaboration solutions based on the level of care management services and support required by your health care organization. 


Position Summary: 


The RN Team Lead (RNTL) is the lead escalation point for clinical issue resolution and management of emerging clinical issues. The RNTL works with care teams to manage risk, track and respond to changes, and identify the need for at-risk case management processes. The RNTL works with care teams to ensure compliance with documentation standards, required regulations, and best practices. The RNTL carries a half-time RN caseload.

What You Will Do:


  • Responds to requests from caregiver and consumers and communicates with team members regarding concerns or emerging issues.
  • Tracks consumer risk and works with the care team to adjust the plan of care (POC) as appropriate.
  • Assesses the need for at risk case conferencing and oversees the team process and follow-up for at risk case conferences.
  • Performs quality reviews of consumer and caregiver records on a quarterly basis.
  • Assists management with incident investigations and reporting.
  • Performs registered nurse job responsibilities as required.

What You Will Bring:

Bachelor’s degree preferably in a health care or social services discipline required or equivalent Registered Nurse experience. Minimum of three (3) years of clinical experience in case management and program operations in the areas of healthcare and social services, including but not limited to eldercare, people with disabilities and other complex medical needs. Additional state-specific qualifications may be required. Valid driver's license required.



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