Seniorlink, Inc.

State Director

US-CT-Wethersfield
ID
2017-2279
Type
Regular Full-Time
Company
Caregiver Homes

About Us

SOLUTIONS THAT BLEND HUMAN TOUCH WITH TECHNOLOGY …

At Seniorlink, we’ve spent nearly twenty years helping risk-bearing entities deliver high-quality, person-centered care more efficiently with solutions that range from our intensive in-home care model, Caregiver Homes to our advanced care collaboration platform, Vela. Our success lies in streamlining how interdisciplinary care teams coordinate and provide care, with care collaboration solutions that foster greater engagement among family caregivers and patients, and better outcomes for patients and providers.

 

Position Summary:

 

The State Director is responsible for establishing branch offices throughout the state, providing leadership and strategic direction as well as overall operational management to the senior staff and their teams. The State Director will coordinate strategies with Caregiver Homes’ executive management team to develop, plan and implement systems that support all lines of business: clinical operations, standards of practice, technology support, product development and implementation, program evaluation, quality improvement, sales and marketing, and customer relations. Integral to the role are oversight and coordination of contract negotiation and purchaser/customer relationships; program evaluation information, including program data and outcomes, as well as consumer and caregiver satisfaction. The State Director will represent Caregiver Homes at national, state, local and industry association forums and boards as necessary and appropriate. 

What You Will Do:

  • You will lead by initiating, developing and maintaining productive working relationships with managed care plans in order to ensure that the Structured Family Caregiving model is understood by plan staff at different levels within the organization. 
  • You will grow the program throughout the state by fostering key strategic relationships with managed care organization executives, state officials, providers and other referrals sources.
  • You will recruit, manage and mentor team members throughout the state who work daily to implement Caregiver Homes’ Structured Family Caregiver Model.
  • You will oversee contract negotiations, purchaser/customer relationships, compliance and quality and consumer and caregiver satisfaction.
  • You will develop the annual statewide budget and provide supervision to branch managers regarding budget management, variance analysis and reporting.

What You Will Bring:

  • A Master’s in Business Administration or equivalent advanced degree preferred.
  • 12-15 years of progressive management experience in health or human services, with at least 5 years within a managed care setting (ideally Medicaid managed care plan or dual SNP). Preference given for experience providing services to elders and/or individuals with disabilities. Individual must have recent and relevant experience in Texas and live in a geographically desirable location with easy access to transportation hubs for intrastate travel.
  • Experience managing and mentoring senior staff.

 

Skills/Knowledge Required:

  • In-depth knowledge of managed health care delivery systems and financing, and services to individuals with complex medical conditions.
  • Proven experience launching multiple start-up operations from the ground up.
  • Demonstrated relationships and the ability to work with state managed care plan leadership and staff and state and local government officials regarding contracting, funding, budgeting, and care management and policy and program development. Understanding of long-term services and supports (LTSS) and home and community-based services (HCBS) as well as extensive experience with the state’s service delivery network for Medicaid-covered individuals.
  • Experience managing quality assurance and compliance programs.
  • Strong communication skills; proficient use of business technology.
  • Ability to travel extensively throughout the state and elsewhere as needed.

 

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